Returns & Exchanges
At MadFits, we want you to love your style, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a hassle-free experience.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original bag or box.
Drop Off Package
Hand your package to the designated courier or drop it off at any official collection point within 7 days of receiving your label.
Receive Refund or Credit
After our warehouse team inspects the returned garments, your refund will be processed to your original payment method or issued as store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing